At Xnomad, all our deliveries are secure and require a signature upon delivery, to guarantee a premium shipping experience.

Orders are dispatched within 24 business hours (excluding weekends and public holidays), and then delivered according to the shipping method chosen at checkout:

• UPS Home Delivery: free, delivery in 2 to 5 business days.
• DHL Express Home Delivery: €29.90, express delivery in 1 to 3 business days.

A tracking link is sent to you automatically as soon as your order is shipped.

Yes. A commercial tax invoice is automatically emailed to you within 24 business hours of your order being processed (excluding weekends and holidays).

Be sure to include your complete billing information (company name, Tax ID/VAT number, and address) during checkout.

Our invoices show the pre-tax price, the applicable tax amount, and the total price.
Taxes may be deductible for eligible professionals.

📩 Need to update your details? Contact us at contact@x-nomad.com with your name and order number.

At Xnomad, you get a 30-day risk-free trial. If you're not fully satisfied, returning your items is hassle-free.

Just send an email to contact@x-nomad.com including your order number and the reason for returning.
We’ll provide a prepaid shipping label — return shipping is completely free.

Items must be returned in their original packaging, complete with all accessories and user guides.

All our products are backed by a comprehensive 2-year warranty starting from the date of purchase. This warranty covers any manufacturing defects and hardware malfunctions.

If anything goes wrong, we will repair or replace your product completely free of charge. Just send an email to contact@x-nomad.com including your order number or name.

Please note that this warranty does not cover accidental damage, normal wear and tear, or damage caused by misuse.

With UltraProtect™, you benefit from maximum security for your delivery:

100% secure delivery: in case of loss, damage, or theft of the package during delivery, we will fully replace your product, at no cost to you.

Extended return period: you have 60 days instead of 30 to return your product if you are not completely satisfied.

For only $12, you get enhanced coverage and a full guarantee for your delivery.